60-second checklist
Before you sign in, check these four things
- The address. Your browser should be heading to nabconnect.nab.com.au — nothing else. Addresses are exact, so a glance at the address bar is worthwhile: it confirms you're on the bank's page and not a lookalike.
- Your User ID. This is the ID your business's NAB Connect administrator gave you. It is not your account number and not your personal NAB ID.
- Your password. The one you set when your access was first activated. Repeated failed tries can lock you out, so if you are guessing, stop and reset instead.
- Your token. Have your mobile token app or physical token nearby — you will need it to approve the sign-in and, for many businesses, to authorise payments afterwards.
All four ready? The official button at the top of this page takes you straight there.
Stuck?
Match your problem to the right guide
- Complete login guide — the whole sign-in process, explained step by step.
- First-time login — temporary credentials, setting your password and registering a token.
- Password reset — forgotten passwords and locked accounts.
- User ID help — where to find it and who can recover it for you.
- Login not working — an error-by-error troubleshooting guide.
- Security and scam safety — how to spot a lookalike login page and what to do if you used one.
Short forms
Short forms people search for
People reach this hub through all sorts of short forms of the name. Each of these pages has the login steps and checks for that search, and takes you to the right place: nab connec, nab connet, nab conect, nab conenct, nabconnect and nabconn.